Refund policy
We make every effort to ensure our products are amazingly delicious and good for you, if there is ever a problem with anything you receive from us please get in touch with me asap on receipt and we’ll take it back and refund you.
Please do note with live food like sauerkraut it’s normal for each jar to vary a little bit because of the microbial activity, so each batch won’t necessarily taste identical! Fizzing, overflowing and being a bit smelly when you first open the jar is all normal too. Fermented veggies are an extremely safe way to eat vegetables because they are preserved by the lactic acid produced in fermentation. They’re actually much much safer to eat than a bag of salad from the supermarket! That being said if you are unsure of anything feel free to get in touch to check.
Please do note with live food like sauerkraut it’s normal for each jar to vary a little bit because of the microbial activity, so each batch won’t necessarily taste identical! Fizzing, overflowing and being a bit smelly when you first open the jar is all normal too. Fermented veggies are an extremely safe way to eat vegetables because they are preserved by the lactic acid produced in fermentation. They’re actually much much safer to eat than a bag of salad from the supermarket! That being said if you are unsure of anything feel free to get in touch to check.